We process orders quickly so they can ship to you as soon as possible. For this reason, we can’t guarantee cancellations or changes once an order has been placed.

If your order hasn’t started processing yet, our team will do their best to help!

If we’re unable to cancel your order in time, no worries — we encourage you to give your items a try. If they’re not quite right for any reason, you’re covered by our 60-Day Confident-Fit Guarantee. [Click here to learn more about our Exchanges & Returns Policy.]

Important Information for TV Show Partner Purchases

• If you purchased your item through one of our TV Show partners, please reach out to us directly for returns or exchanges.
• Simply send an email to info@shapermint.com with your order number and request, and our team will assist you with the next steps.
• We’re here to help make the process as smooth as possible!