Finding the perfect shapewear can be tough. Luckily, with our 100% Fit Guarantee, you get easy returns or free exchanges for another size, product, or brand.
Let’s get started:
- Go to http://shapermint.com/Exchanges-Returns.
- Enter your Shapermint Order Number (find it here) and Zip Code. If you are returning multiple items, submit one request for all items
- Once your request is submitted, we'll send you a printable prepaid return label or a QR Code that can be presented to USPS or local post office and shipping instructions via email. Please don't forget to check your inbox, spam, or junk folder.
- Once we confirm that your exchange items are already in transit back to us, your new package will be shipped in 2-3 business days through your original shipping method.
For Customers from Mexico:
Our return shipping label is not available for this region right now, just CONTACT US and we’ll process it for you.
Need help with sizing or which product or brand to get? Chat 24/7 with our FIT EXPERTS
Didn’t get a shipping label or return instructions? Simply CONTACT US and we’ll process it for you.
Is it something else? CONTACT US at any time!