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My box says "delivered" but I haven't received it
Can I exchange an item for a different size or color?
I missed the 7-day window. What are my options?
How do I return the items I don't want?
How does the 7-day try-on period work?
My order total says $0. Is the box free?
When will I be charged, and how much?
How do I cancel my Shapermint Club+ Box subscription?
What's the difference between Shapermint Club, Club+, and Subscribe & Save?
How did I sign up, and how can I tell if I'm subscribed?

How does the 7-day try-on period work?

Shapermint Customer Care

June 23, 2026 16:08

Once you receive your box, you'll have a 7-day, no-pressure try-on period to decide which products you'd like to keep and which you'd like to return. Keep the items that work for you, and initiate a return for the rest before the 7-day window ends. You'll only be charged for the items you keep, and only after the try-on period closes.