How Can I Track My Order?

You can easily track your order using our Track Your Order page.

• Enter your order number and email to see real-time updates.
• You’ll also receive a shipping confirmation email with a tracking link.

📩 Didn’t receive a tracking email?

• Check your spam or promotions folder.

How Long Does Shipping Take?

Shipping times vary based on location and shipping method selected at checkout.

📦 Estimated Delivery Times:

• Standard Shipping: 4–8 business days
• Expedited Shipping: 2–4 business days
• International Shipping: Delivery times vary by country and shipping method.

🚨 Note: Delivery times may be affected by holidays, weather, customs processing, or carrier delays.

Where Does Shapermint Ship From?

We ship locally and internationally from our fulfillment centers in:

📍 United States (US)
📍 United Kingdom (UK)
📍 Australia (AU)
📍 Canada (CA)
📍 China (CN)

Your order will be shipped from the nearest fulfillment center based on availability and location for faster delivery.

How Much Does Shipping Cost?

Your shipping cost depends on your location and the shipping method selected at checkout.

• Shipping rates are shown at checkout before placing your order.
• Free shipping may be available for select promotions or Shapermint Club members.

My Tracking Status Hasn’t Updated. What Should I Do?

It’s normal for tracking updates to take 24–48 hours after shipment.

• If your tracking hasn't updated for more than 5 business days, contact our Customer Support Team for assistance.
• If your order is marked "Delivered" but you haven’t received it, please check with your local carrier or neighbors.

Track Your Order