Steps are being taken to ensure we keep things running normally for you, and to keep our delivery time promise and guarantees. Due to current high demand, shipping issues affecting our logistics partners, and new system improvements, orders will be shipped out between 5-8 business days. Tracking numbers will be available as soon as it’s shipped.
What does this mean?
The status of an order will not be set as shipped until its shipping label has been generated, affixed to the package, or accepted by the carrier. As soon as you get a shipped status, the usual shipping time frame (Standard delivery: 4-8 business days, Priority delivery: 4 business days, International Guaranteed Shipping: 7-15 business days) will commence.
We understand just how frustrating this is, and we’re sorry you may not receive your package as fast as you expected. This might be different from the customer experience we have promised, but please know we're doing everything we can to get your order(s) to your doorstep as soon as possible.
Our 24/7 Customer Care support team is ready to help you in any way possible. You may also contact your local courier for more detailed updates on your order.