Tracking numbers are assigned to packages when they ship (usually within 2 business days). When your package ships, you will receive an email with your tracking number and a link to check the status.
To track your order:
- Go to your Shapermint Account.
- Go to the order you want to track.
- Click the Tracking Number below the item (some items may have been shipped separately).
Here's our quick video guide on how you can easily track your order online:
If you cannot see your tracking number, please contact us here.
If you feel that you should have already received your order by now, you may visit: I haven't received my order yet.