Tracking numbers are assigned to packages when they ship (usually within 2-5 business days). When your package ships, you will receive an email with your tracking number and a link to check the status.
To easily track your order, you can:
- Go to your Shapermint Account. (Note: If you haven’t registered yet using the email address when you placed your order, simply click the same link to create your account now.)
- Go to the order you want to track.
- Click the Tracking Number below the item (some items may have been shipped separately).
Here's our quick video guide on how you can easily track your order online:
If after 5 business days you still cannot see your tracking number and your order status shows “Unfulfilled”, please Contact Us.
To know more about the status of your order, you may visit: What does the tracking status of my order mean?