Shipping your order in no time is our utmost priority to ensure it gets delivered to you as expected and promised.
Once processed (mostly in just minutes!), cancellation or changes can no longer be made but don’t fret!
If you’ve just placed your order and need immediate assistance, please Contact Us right away.
If your order is already past 24 hours, we suggest you to try our product first to see the benefits it can do and if there’s more we can do to make it right, we have an easy returns and free exchange as explained here What is your Shapermint returns and exchanges policy?.
If you're unable to find the answer to your question, simply Contact Us and we'd love to help.