We process orders and ship very quickly (we’re really fast - sometimes in just 30 minutes!). Orders that have been processed or shipped cannot be changed or cancelled.
In case your order has already been processed or shipped, we can walk you through the returns and exchange process once you have received the item.
Contact us through our on the bottom right-hand corner of our page https://shapermint.com/ for a fast response.
You may also contact us in this link.
To make returns easy and pain-free, we always provide prepaid USPS labels for returns or free exchanges.
For the steps on how to return or get a free exchange, please see the following link: What is your Shapermint returns and exchanges policy?