Need to return something? It’s ok - these things happen and we understand. Kick off the Return Process yourself with these easy steps:
- Go to https://shapermint.com/a/returns-exchanges
- Fill out the questions we ask you there - we’ll mostly ask you what you wish to return, why you’re returning it and the sort.
- Wait for your Returns and Exchanges Authorization Code and instructions - we’ll send them via email. This email can take up to 2 days to get to you. If you haven’t gotten the email after 2 days, this is what you can do.
- We’ll let you know once your return is being processed.
Please, do not send anything back without having your Returns and Exchanges Authorization Code and our Returns Address. We will not accept unauthorized returns - especially when they won’t be able to get back to us!