Please contact the shipping provider - they’ll usually resend your package the next working day, or ask you to pick it up at their offices.
Articles in this section
- Where do you ship to and how much does it cost?
- How long will my order take to be delivered?
- How can I track my order?
- I tracked my order and the status says “Return to Sender” - what should I do?
- My package was delivered but I wasn't home - what should I do?
- Where is my item coming from?
- I’m having problems tracking my order. What do I do?
- I ordered multiple items but I have only received one/some of them. Why?
- The tracking site says “Delivered” but I haven’t received my order yet - what should I do?