This sometimes happens if the shipping company hasn’t been able to deliver your order if we received a wrong address, or other unknown reasons. Should this be the case, please contact us immediately so we can take the next steps to make things right.
[IMPORTANT] Holiday Sales Shipping Update
We do our best to process all orders on time and deliver it as expected. Although this is what we’re aiming for, shipping times may be affected during holiday sales because of the high volume of orders we’re receiving! Thanks to all the love, patience and orders from you guys!
Please give us 2-3 more days processing time to deliver your items within your chosen delivery method.