Get in touch with the shipping company ASAP to figure out what went wrong - this might be a mistake on their part of just a misunderstanding. Unfortunately, we can’t be held responsible for stolen packages - but please contact us if you feel we can help in any way.
Articles in this section
- Where do you ship to and how much does it cost?
- How long will my order take to be delivered?
- How can I track my order?
- I tracked my order and the status says “Return to Sender” - what should I do?
- My package was delivered but I wasn't home - what should I do?
- Where is my item coming from?
- I’m having problems tracking my order. What do I do?
- I ordered multiple items but I have only received one/some of them. Why?
- The tracking site says “Delivered” but I haven’t received my order yet - what should I do?