All of Shapermint’s products are shipped from the US - we have warehouses in the East and West Coasts. Our partner brands also ship from the US. Different warehouses mean that sometimes your order may come in different packages at different times, but that’s about it.
Articles in this section
- I haven’t received my tracking number
- Where do you ship to and how much does it cost?
- How long will my order take to be delivered?
- How can I track my order?
- I haven't received my order yet. Why?
- I tracked my order and the status says “Alert” - what should I do?
- My package was delivered but I wasn't home - what should I do?
- Where is my item coming from?
- I ordered multiple items but I have only received one/some of them. Why?
- The tracking site says “Delivered” but I haven’t received my order yet - what should I do?